COGNIZENSE LLP
5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN
Last updated: May 29, 2026
1. About These Terms
These Terms of Service govern your use of the websites and online training products operated by COGNIZENSE LLP, a Limited Liability Partnership registered in Scotland. By accessing our websites or purchasing our products, you agree to these terms. If you do not agree, do not use our services.
We may update these terms from time to time. Material changes will be communicated by email to account holders or by a notice on our website. Continued use after changes take effect constitutes acceptance.
2. Definitions
– “We”, “us”, “our” — COGNIZENSE LLP
– “You”, “your” — the individual or organization accessing our website or purchasing our products
– “Website” — any website owned and operated by us, including bloodbornecertification.com
– “Course” or “Product” — any online training material, certification, or digital product offered by us
– “Certificate” — a completion document issued upon satisfying course requirements
3. Account Registration
You may be required to create an account to purchase or access courses. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must provide accurate and complete information during registration and keep it current.
We reserve the right to suspend or terminate accounts that provide false information, violate these terms, or engage in prohibited conduct.
4. Purchases and Payment
4.1 Pricing
All prices are listed in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice, but changes will not affect purchases already made.
4.2 Payment Processing
Payments are processed by third-party payment processors (Stripe, PayPal, NowPayments and/or Airwallex). By making a purchase, you agree to the applicable payment processor’s terms. We do not store your full payment card details.
4.3 Taxes
You are responsible for any applicable sales, use, or value-added taxes. Where we are required to collect sales tax, it will be added at checkout.
5. Refund Policy
We stand behind the quality of our training.
Online Courses: Refunds are available within 30 days of purchase, provided you have not yet completed the course and generated a certificate. Once a certificate has been issued, or 30 days have elapsed, the purchase is non-refundable. In instances of certificate non acceptance by an employer or licensing organization a full refund will be issued regardless of time frame.
Organizational Licenses: Refund terms for bulk or organizational licenses will be specified in the applicable licensing agreement.
Refund requests should be sent to the contact address of the website from which you purchased the course or via the contact form. Approved refunds will be processed to the original payment method within 14 days.
6. Intellectual Property and License
6.1 Ownership
All content on our websites and within our courses — including text, images, videos, graphics, logos, course materials, tests, and certificates — is owned by or licensed to COGNIZENSE LLP and is protected by copyright and intellectual property laws.
6.2 Individual License
When you purchase a course, we grant you a limited, non-exclusive, non-transferable, revocable license to:
– Access the course materials for your personal education and certification
– Print course materials for your personal reference
– Display your earned certificate for professional purposes
You may NOT:
– Resell, redistribute, or sublicense course materials to third parties
– Reproduce course content on other websites, learning management systems, or platforms
– Modify, adapt, or create derivative works from course content
– Remove any copyright notices or proprietary markings
– Use course content to create competing products
– Share your account login with others or allow multiple individuals to access a single-user purchase
6.3 Organizational Licenses
Organizations purchasing multi-user course licensing for deployment through their own Learning Management System must enter into a separate licensing agreement. Unless otherwise agreed, the following minimum terms apply:
1. The organization receives a limited, non-exclusive, non-transferable license to use the specified course(s) for training its employees for the agreed duration
2. The organization may deploy courses through the LMS of its choice
3. The number of learners shall not exceed the agreed license count
4. Upon expiry, if the license is not renewed, courses may remain in the LMS for reference only; no new learners may be enrolled
5. Course content may not be modified, customized, or adapted without prior written permission
6. Course materials may not be sublicensed, sold, leased, or distributed outside the organization
7. Employees may access the course an unlimited number of times during the license period
7. Acceptable Use
You agree not to:
– Use our websites or courses for any unlawful purpose
– Attempt to gain unauthorized access to our systems, accounts, or data
– Use automated means (bots, scrapers) to access or extract content
– Upload or transmit malware, viruses, or harmful code
– Interfere with the proper functioning of the website
– Post or transmit defamatory, obscene, or infringing content (if user-generated content features exist)
– Use purchased courses to train competing products
8. Certificates
Certificates are issued upon successful completion of course requirements as determined by our assessment criteria. We reserve the right to revoke certificates if we determine they were obtained through fraud, misrepresentation, or violation of these terms.
The acceptance of our certificates by employers, regulatory bodies, or licensing authorities is subject to their individual requirements. We make no guarantee that any specific organization will accept our certification. For body art/tattoo-related certifications, you are responsible for verifying acceptance with your local health department or licensing authority.
9. Third-Party Links
Our website may contain links to third-party websites. We do not endorse, control, or assume responsibility for the content or practices of any third-party site. You access third-party links at your own risk.
10. Limitation of Liability
10.1 Our liability to you
Nothing in these terms excludes or limits our liability for:
– Death or personal injury caused by our negligence
– Fraud or fraudulent misrepresentation
– Any liability that cannot be excluded or limited under applicable law
10.2 Scope of liability
Subject to clause 10.1, our total liability to you for any claim arising under or in connection with these terms or the use of our products shall be limited to the amount you paid us for the specific course or product giving rise to the claim in the 12 months preceding the claim.
10.3 Consequential loss
We shall not be liable for any indirect, consequential, or special damages, including loss of profits, loss of business, loss of data, or loss of opportunity, regardless of the legal theory under which such liability is asserted.
10.4 Course content
Our courses are educational in nature. They are not a substitute for professional medical, legal, or regulatory advice. You are responsible for ensuring that any procedures or practices described in our courses are performed in compliance with applicable laws, regulations, and workplace policies.
11. Governing Law and Jurisdiction
These terms are governed by the laws of Scotland. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the Scottish courts.
For US-based customers: you retain any mandatory consumer protections available under your local law that cannot be waived by agreement.
12. Termination
We may suspend or terminate your access to our website and courses if you breach these terms. Upon termination, your license to use the course materials ends immediately. Any provisions that by their nature should survive termination (including intellectual property, limitation of liability, and governing law) will continue to apply.
13. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Contact
– Email: info@cognizense.com
– Post: COGNIZENSE LLP, 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN
– Website: bloodbornecertification.com
15. Tattoo & Body Art Accreditation Disclaimer
Body art regulations vary by jurisdiction. Many state and local health departments and licensing agencies do not endorse or approve specific bloodborne pathogens classes or trainers, but accept body art industry-specific nationally accredited courses that meet the OSHA Bloodborne Pathogens Standard (29 CFR 1910.1030) requirements.
It is your responsibility to verify with the health department or licensing authority in the jurisdiction where you work that our certificate will be accepted for the purpose of applying for or renewing body art permits. We make no representation or warranty that our certificate will be accepted by any specific regulatory body.